Customer Support
Context Help
If you get lost inside our Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will appear. It comprises in-depth info about all the actions that you can perform on the given page. Each context menu appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a wide range of tutorial videos clarifying how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the solution you need, have a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by real people and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to encompass all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24/7/365 and ready to assist you with any query. Each trouble ticket you submit will be responded to within 60 minutes (the average response time is just twenty mins), so you will not have to wait a long time to get an answer to your question.